Service Support

Site-wide Service

Tai Kwun has a dedicated Visitor Experience team who is always happy to help and answer questions about Tai Kwun. Visitors can come to our Visitor Centre - Visitor Services located at the Barrack Block (Block 03) to obtain the latest information on Tai Kwun’s programmes and the Tai Kwun Pass.

Additionally, Tai Kwun provides the following services throughout the site:

Free Wi-Fi Service

Drinking Water Dispensers
Nursery Room 

First Aid Service

​Automated External Defibrillator (AED) Service

Accessibility

Free wheelchairs can be borrowed at the Visitor Centre - Visitor Services at the Barrack Block (Block 03) and the Tai Kwun Contemporary Reception at JC Contemporary. There are lifts across the compound which facilitate access to different areas. Furthermore, we offer inductive loops for visitors with hearing loss. During your visit, please ask our staff should you have any questions or need assistance. 


Barrier-free Access

Inductive Loops


Accessible Toilets

Lifts
Free wheelchairs Service

We provide accessible tours with barrier-free routes for people with different needs and learning styles. For more details, please click here.

FAQ

General

1. If I come with a visitor in a wheelchair, which entrance should I use?
There is a wheelchair-friendly entrance: the Bauhinia House Gate.

2. If I am in wheelchair, can I access all areas of the site?
Tai Kwun has devoted great efforts to conserve the heritage of the site, especially in protecting and enhancing the historical spaces and material character of the Central Police Station compound. Most buildings, therefore, have maintained their previous appearances. Certain buildings may not be as friendly as some others, but alternatives will be provided. Should you need any assistance, please do not hesitate to email us.

3. Can I rent a wheelchair or stroller on site?
Wheelchairs can be borrowed at the Visitor Centre at the Barrack Block (Block 03) and the Gallery Reception at JC Contemporary. We currently do not provide a stroller rental service.

4. Are guide dogs allowed on site?
Guide dogs and assistance dogs are welcome.